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Thursday, January 30 • 9:10am - 9:45am
Build Trust With Every Conversation: How to Plan a Communications Audit that Activates Staff - COLUMBIA UNIVERSITY INFORMATION TECHNOLOGY

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As communication professionals, we already know the value of building trust in our organizations—but what we sometimes forget is the transformative power simply being seen to be taking steps to improve employee engagement can have in an organization.

Learn how Columbia University’s information and technology group completed its first communications audit last year, lessons learned, and how, even if you’re a team of one, you can activate employees by just putting them at the center of the process.

Discover the process of a communications audit and how to engage staff, including how to: 
  • Initiate a communications review and develop a timeline (that you can stick to!)
  • Develop internal champions in a way that’s authentic and drives better discovery
  • Think about reporting out findings, to leadership and staff
  • Build better staff engagement through leadership involvement

Scott Miller, Director, Strategic Communications 
Columbia University Information Technology 

avatar for Scott Miller

Scott Miller

Director, Strategic Communications, Columbia University Information Technology

Thursday January 30, 2020 9:10am - 9:45am PST
JW Marriott San Francisco Union Square 515 Mason St, San Francisco, CA 94102