Faced with a significant structural deficit, San Mateo Medical Center (SMMC) needed to engage, inspire, and mobilize its diverse workforce quickly. Conducting an internal communications audit gave the team information it needed to restructure their work with a renewed focus on getting results.
Learn how a small team with limited resources took a fresh look at their communication strategy and designed a new plan to support an organizational transformation, including how to
- Look at your internal communications work with fresh eyes
- Decide what to keep, what to add, and what to give up
- Optimize existing resources and technology
- Create focus
- Educate and leverage colleagues
Karen Pugh,
Communications ManagerSan Mateo Medical Center
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